Remodel Your Restaurant for More Customers—TIME Magazine

North American fast-food restaurants have a new strategy for enhancing revenue, reports TIME magazine: “Just make the restaurant look really nice, inside and out.” The Strategy Franchise owners know that those who dine-in—and especially those who linger—tend to spend much more money than take-out customers. The best way to get people to dine-in and stay longer?  Make the restaurant comfortable and attractive, and people will be inclined to stay—and spend.  It’s not just the food they like, it’s the entire guest experience.  “It’s the first thing that most customers will notice,” says Wendy’s senior VP Abigail Pringle of her chain’s renovated restaurants. Hip Renovations Fast-food chains are no longer dingy affairs.  McDonalds and Wendy’s, in particular, are working hard to radically improve the dining experience through swanky renovations to compete with the rise of sleek “fast-casual” establishments like Starbucks. TIME reports that these renovations can include “fireplaces, lounge seating, flat-screen TVs, Wi-Fi, digital menu-boards, wood laminate-floors instead of cafeteria-like linoleum, and an overall hip, modern, almost loft-apartment-type feel.” Restaurant Renovations are Great ROI Wendy’s reports that “overall sales at renovated locations have increased by more than 25%, with a particularly noteworthy rise in the dine-in (43%) and pick-up window (44%) categories.”  It’s completely unsurprising that restaurant renovations—dining rooms and bathrooms—are great ROI. And a New York Times magazine piece reports that McDonalds revived a location in Riverside, California, by adding LED lights and solar panels for the drive-thru carport, among other flashy items.  The result: “Sales soared 50% during its first week open, and by 20% overall for the first 12 months after the remodel,” proving the quick ROI...

Are Your Bathrooms Hurting Your Business?

You operate three franchise restaurants.  You’ve always been successful.  But business has steadily declined over the past ten years.  You provide great food at fair prices, and your dining area is clean, comfortable, and stylish.  So what’s the problem?  Your bathrooms are a time-warp. Alienating Paying Customers Quality Project Management has renovated many office and bathroom facilities for great franchise and independent restaurants in the greater Toronto and Barrie areas for over twenty years. We know from first-hand experience that eateries with ugly or even unsanitary bathrooms—with old sinks and mirrors, cracked tiles and grout, and old plumbing and lighting fixtures—alienate paying customers. The Dining Experience Part of the overall dining experience is to use all of a restaurant’s facilities—without shuddering.  Patrons want to feel good when they sit down to eat.  They don’t want to feel that they need to hand-sanitize at their tables after washing their hands in your bathrooms. The ROI of Bathrooms It’s one of the best returns on investment that restaurant owners can make, yet few carefully consider the implications of their un-renovated bathrooms.  The bathrooms are out of sight, and so therefore largely out of mind. Patrons feel that if a bathroom isn’t renovated and are potentially unsanitary, then the kitchen may also be this way.  It’s money well spent to clean up the bathrooms.  After all, it’s unlikely patrons will return to your establishment if your bathrooms are unattractive. >> Quality Project Management specializes in niche commercial renovations and remodelling, like restaurant bathrooms, in the greater Toronto and Barrie areas.  Contact us today for a friendly, honest, and professional...

What to Consider When You’re Considering a Renovation

Many of our clients become so absorbed with the various aspects of planning and beginning a renovation or remodelling of their commercial spaces, that they forget themselves. Here are three tips for your business’s continuity of operations during your remodeling project: (1)   Where Will You Be?: Just because your office space is getting a little downtime for a refresher doesn’t mean that you or your team do.  So, unless you plan on pitching in with the labour or are giving them an extended vacation, where do you plan to work? There are all kinds of ways to have your team work remotely during your renovation project, and you should explore them well in advance so that your team knows what to do, and so that your daily critical business applications continue on uninterrupted. (2)   Franchise Restaurant Bathrooms: Will you close your entire, successful restaurant franchise during the remodelling of your bathrooms?  You can’t stay open with unavailable bathrooms, after all. There are a number of options for performing a quick bathroom-refresher without losing your important daily business, but you need to consult with a proven construction-services manager first.  This advice will be invaluable. (3)   Don’t DIY: Putting a new face on your commercial setting is exciting for many reasons—one of which is that it means that your business is succeeding—but this should not be done on your own.  You are sure to incur substantial cost-overruns and late completion times with tremendous stress and lost business if you do it alone—or worse, if you hire the wrong person. Don’t let a contractor ‘buy your job’ by bidding unrealistically low.  Consult...

Renovating the Toronto-Dominion (TD) Centre Skyscraper | Part 2

In our previous blog post we started to explain how we tackled the biggest renovation project we’ve ever had. Today, we will be finishing that story – complete with pictures of our handiwork! We left off with a description of all of the different work that had to be done on the four floors of the TD Centre for when the Fogler Rubinoff LLP law firm moved into their new office. Now, let’s delve deeper into the process of how all that was done. It was a journey, a seven month process to complete the renovation. As each trade finished a floor, they’d move up and the next would take their place. Getting occupancy of the 27th and 28th floors in early November, we worked diligently. Later, we proceeded up to the 29th and 30th floors, culminating our efforts in the renovation of the conference and meeting floor. Fogler Rubinoff wanted us to reuse anything that we could, to avoid sending waste to the landfill. We eagerly accepted this request, using existing doors, frames, and walls in every place it was possible to do so. The floors and the paint were redone to meet the new design and style of Fogler Rubinoff. The TD Centre renovation was the largest project we have had, and we managed it with the same detailed and organized process that has made us so successful. In the end, we finished on time and within budget. The ultimate look and feel of the office space lived up to Fogler Rubinoff’s expectations, and met all of their design requirements. They are very happy with the outcome....